Calgary Home Appliance Gallery Privacy Promise
At Calgary Home Appliance Gallery we are committed to respecting your privacy. On January 1,
2004 all Canadian businesses are required to comply with the privacy principles
set out by the Canadian Personal Information Protection and Electronic Documents
Act (PIPEDA). As such, we have developed the following Calgary Home Appliance Gallery Privacy
Policy. This policy also covers the Alberta privacy legislation: the Personal
Information Protection Act (PIPA). These legislations recognize the right of
individual's privacy with respect to their personal information. At Trail
Appliances, we are committed to maintaining the security, confidentiality and
accuracy of the personal information we collect.
What is Personal Information?
Personal information is information about an
identifiable individual. It may include your full name, address, telephone
number, date of birth, email address, and any other information that identifies
who you are or would allow someone to contact you. Personal information only
becomes known to Calgary Home Appliance Gallery when you provide it to us.
Collection and Use of Personal Information
If you buy appliances or products from Calgary Home Appliance Gallery; join a mailing list;
apply for a job; or enter a contest that may be offered by Calgary Home Appliance Gallery you
will be asked to provide personal information and sign a "Personal Information"
permission/understanding disclaimer associated with same. Our collection of personal
information shall be limited to that which is necessary and will be collected by fair and
lawful means.
Why We Collect Personal Information
- To provide delivery service and other ongoing services.
- To provide ongoing service or warranty information to manufacturers or suppliers.
- To contact customers about special promotions or opportunities.
- To determine credit worthiness. For example, we need to make informed credit decisions, which may involve looking at your credit history.
- To research, develop, suggest and manage the products and services that we offer to customers.
- To assist in risk management activity and to comply with legal and regulatory requirements.
- Personal information will be retained only as long as necessary for the fulfillment of these purposes and-or as required by law.
- From time-to-time it may be necessary for Calgary Home Appliance Gallery to provide customer information to our manufactures for the purpose of redemption and tracking of industry sales promotions.
Safeguarding Your Information
We will safeguard all personal information, regardless of the format it is held in,
using strict security and confidentiality standards and in a manner appropriate to
the sensitivity of the information.
Limit Disclosure
We will not disclose personal information to any unrelated third parties. Calgary Home Appliance Gallery
will not sell member lists or personal information to outside parties. We may disclose personal
information without consent when required by law, but will limit the information we provide
to only what is legally required.
Keeping Information Accurate
Personal information will be as accurate, complete and up-to-date as possible. Maintaining
accuracy depends on you informing us if your information changes.
Providing Access
We will provide access to your personal information and the opportunity to amend information
will be provided. Access to information will only be withheld if it contains references to other individuals.
New Use of Personal Information
Should Calgary Home Appliance Gallery wish to use your personal information for a purpose not contemplated
at the time of initial collection, such as additional services, products, or promotional offers
that may be of interest to you, we may use your contact information, including your email address,
to ask for your consent to use your personal information for the new purpose.
WEBSITE/INTERNET PRIVACY
Cookies
We use "cookies" to store non-personal information and to track your traffic patterns on
our website. The information is collected in an anonymous and aggregate form to compile
general statistical data. Cookies do not give us access to any of your personal information.
Security
Calgary Home Appliance Gallery has in place sophisticated security measures and procedures to ensure that
your personal information is protected from misuse and from unauthorized access. However, no
data transmission over the Internet can be guaranteed to be 100% secure. We cannot ensure the
security of the information you transmit to us over the Internet.
Accessing your Personal Information
Questions about the Calgary Home Appliance Gallery Privacy Policy or the accuracy and completeness of any
information in your file may be obtained by contacting the following:
Calgary Home Appliance Privacy Manager
6880 - 11th Street SE Calgary, AB T2H 2T9
Phone: (403) 253-5442 Fax: (403) 253-6397
E-mail:
PrivacyMgr@CalgaryHomeAppliance.com